1. USE OF CONTENT
Data uploaded, generated, stored, or transmitted to OpenText, as a part of your use of the Hightail Service,
such as files, text, videos, images, and other content you post or upload to the Site (collectively,
“Content”) may include personal data relating to you or other individuals. You are solely
responsible for all personal data of individuals used and submitted in connection with the Content and
Service, as well as for any sharing of that Content with others. You must comply with all data protection
and privacy laws and regulations applicable to personal information of individuals, including without
limitation obtaining and maintaining consent, as required.
OpenText processes personal data in order to provide the Hightail Service to you and/or to perform the
selections you have made in the Hightail Service (which may include, for example, disclosing Content to
other persons whom you have given the right to view, read, download, delete and/or to alter such Content).
We may access, view, or listen to Content (which may include personal data) in limited circumstances,
such as to perform the Hightail Service, to enforce the Hightail Terms or comply with the law. This may
also include, for example, (A) responding to Customer Feedback or support requests; (B) to detect, prevent,
or otherwise address fraud, security, legal, or technical issues; or (C) complying with any request of a
governmental or regulatory body (including subpoenas or court orders) or as otherwise required by law.
Some information, including Content, may be visible to other users of the Hightail Service, including
without limitation, certain profile information associated with your Account and your Content, such as
email account information and/or profile photos. You are solely responsible for selecting with whom you
share your Content and who you want to provide additional rights to amend the Content.
Where Content includes personal data and to the extent OpenText is a “Processor” as defined under the
General Data Protection Regulation EU Regulation 2016/679 or the UK Data Protection Act 2018 (where
applicable), the terms of the
OpenText Data Processing Agreement (“DPA”) shall apply. The DPA shall not apply where
you are contracting or processing as a natural person in the course of a purely personal or household activity.
The Hightail Service is not intended for the processing or storage of any sensitive personal data such
as an individual’s financial information, sexual preferences, medical, or health information protected
under any health data protection laws, biometric data (for purposes of uniquely identifying an individual)
or other similar types of information included as defined in applicable data protection or privacy laws.
You agree not to transmit, disclose or make available such information to OpenText.
You can access, delete or amend Content at any time by using the functionalities provided as part of
the Hightail Service. To completely delete your account, you need to email us at
firstname.lastname@example.org. Deleted Content stored in our backup systems
is automatically deleted or updated during our backup procedures.